Do you have a minimum fee?
We do. All jobs are subject to a minimum call out fee of £60.
Is a long-term contract required for service?
Absolutely not. The services we provide are tailored to suit your busy lifestyle. There are no long-term contracts or obligations required.
How long have you been cleaning carpets and upholstery?
We have been providing professional carpet and upholstery cleaning services since 2015.
Are you insured?
Yes. Bubble and Squeak are fully insured with £1,000,000 liability and £10 million employee liability to protect your home and to give you peace of mind.
What towns do you service?
We provide carpet and upholstery cleaning throughout Wakefield as well as the surrounding areas.
What should I expect on my appointment?
We will arrive at your home fully equipped with all the cleaning supplies and equipment needed to thoroughly clean your carpets and upholstery.
Do I need to do anything before you arrive?
The best way to prepare for your cleaners is to give your carpets and upholstery a hoover and clear any floor space in advance. We also ask that if you wish us to move any furniture (drawers, wardrobes) that they be empty. Additionally for everyone’s peace of mind if you can move any breakables from the work area. That way the cleaners can focus their efforts on cleaning your carpets and upholstery.
Do I move furniture for you?
We do move furniture, within reason, like sofas and armchairs. We do ask that you move any breakables, nick-nacks, cabinets and wardrobes. Draws MUST be fully emptied and sturdy enough to be moved. In bedrooms, if you want beds moving, these must be within reason and mattresses removed before we arrive.
Do I need to be home the day of cleaning?
Yes, at Bubble & Squeak we give you an itemised list of the jobs completed and by whom. We ask that every client check and sign these before to ensure that you are completely satisfied before we leave.
Can I skip or reschedule an appointment?
We need a minimum of 48 hours notice to do this or your deposit will be lost and a new appointment booked via our website.
What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
How and when do I pay for my cleaning services?
We require payment at the time of service, however if you wish to pay in advance you can book online and either pay a deposit or the full amount. We accept most major credit cards, debit card payments and payment by cash. If you would like to pay for services using your credit card, please book through our website where you can pay for your cleaning services online.
Will I have the same cleaning person each visit?
I mainly work by myself so this will more than likely be the case.